Connecting your domain
Last updated: 2026-07-23
For your email to work under your own brand, you add a few DNS records to your domain. It sounds technical, but it's really just copying the ready-made values from your panel into your provider's page. This guide shows you how, whatever provider you're on.
The exact values for your records are generated by the setup wizard in your panel (Panel → Domains). This page only explains where and how to enter them.
Three steps, in short
- 1Log in to where you bought your domain (your registrar) or wherever you manage its DNS.
- 2Open the “DNS”, “DNS Management” or “Zone Editor” section.
- 3Add each record from the wizard here, then go back to the panel and press “Verify”.
The form you'll see when adding a record
Every provider's form has these three fields. The labels vary a little; the translation table below helps you map them.
The record type — the wizard tells you (MX, TXT, CNAME).
“@” means the root domain. If the wizard gives a name like “_dmarc”, enter that.
Paste the value from the wizard here, exactly.
Field name translation
Every provider names the same thing differently. Our term is on the left, what you might see in your panel on the right:
| What we call it | What you might see |
|---|---|
| Type | Type · Record Type |
| Name / Host | Name · Host · Subdomain |
| Value | Value · Content · Target · Points to · Data |
| Root domain | Enter “@” or leave blank |
| Priority (MX only) | Priority (usually 10) |
| TTL | Leave on Auto / default |
What each record does
You don't have to know this, but for the curious — no jargon:
- MX
- Tells the world which server receives email sent to you. Without it, you can't receive mail.
- SPF
- States who is allowed to send email on your behalf; blocks spoofing attempts.
- DKIM
- Digitally signs every outgoing email so recipients can confirm it really came from you.
- DMARC
- Ties SPF and DKIM together and helps your mail land in the inbox instead of spam.
- autodiscover / autoconfig
- Lets Outlook and Apple Mail configure themselves — you just enter email and password.
The most common mistakes
Don't type your domain in the Name field
Most panels add the domain automatically. If you enter “autodiscover.yourcompany.com” instead of “autodiscover”, the record becomes “autodiscover.yourcompany.com.yourcompany.com” and won't work. Enter exactly what the wizard shows.
On Cloudflare, the cloud must be GREY
If the cloud next to a mail record is orange (proxy on), mail breaks. Click the cloud and set it to “DNS only” (grey).
Don't add a second SPF record
A domain can have only one SPF record. If one already exists, don't add another — merge them, or ask us.
Give it a moment
After adding records, they can take a few minutes — sometimes a few hours — to propagate. If “Verify” doesn't turn green right away, wait a bit and try again.
Guides for your provider
You can see exactly where to add DNS records in your provider's own guide. The most common ones:
Not in the list? Search for your provider's name + “add DNS record” — the logic is the same everywhere.
Still stuck?
No problem — we'll set it up for you. We add and verify the records; you don't touch anything technical. For businesses with more than 5 mailboxes, this setup is free.
Write to us for setup help: info@felixmail.email